Refund Policy
Clear policy on our all-sales-final approach and technical support
Last updated: September 9, 2025
Refund Policy Summary
All Sales Are Final
All sales are final once your CV analysis is successfully completed and delivered. No refunds are provided for completed analyses due to the instant digital nature of our service.
Our AI-powered analysis delivers immediate, personalized insights about your career readiness. Once you receive your completed report, the transaction is considered complete and final.
Technical Failure Exception
System Failure Only
If our system fails to process your CV due to technical issues on our end
7-Day Window
You may request a free re-analysis within 7 days of your original purchase
Re-Analysis, Not Refund
We provide a free re-analysis of your CV - no monetary refunds are issued
How to Request Technical Re-Analysis
If our system failed to process your CV due to technical issues:
Contact Support
Send an email to support@aireadyscore.app with:
- • Your email address used for purchase
- • Transaction details and date
- • Description of the technical issue encountered
- • Screenshots or error messages (if applicable)
What Qualifies as Technical Failure
✓ Technical Issues
System errors, processing failures, or technical bugs preventing CV analysis
✗ Not Covered
Dissatisfaction with results, content quality, or personal preferences
Billing Issues
For billing-related problems, we will investigate and resolve legitimate issues:
- Duplicate charges or processing errors
- Unauthorized transactions on your payment method
- Payment processing failures that still charged your account
- Credit pack purchases that weren't properly allocated
Contact support@aireadyscore.app immediately if you notice any billing irregularities.
Need Help?
For technical issues, billing problems, or questions about our refund policy, contact our support team.
We typically respond within 2-4 hours during business days. Include your transaction details for faster resolution.